Thursday, March 16, 2017

Props- customer service from Moon Nails Supply

In the past, (with the exception of 6 Konad stamping polishes that I inherited from my daughter), I've always frankened my own or used polishes that stamped well. After researching the current stamping landscape, I decided it was time to order some stamping polishes. I almost ordered from Mundo de Unas when I ran across a review of Handy polishes from Moon Nails Supply by  PhD nails 
My buying preferences are, in order; value, quality, speed of delivery and customer service.
Being 2 more ml per bottle than MdU, Handy won as my first order.

There is no actual website for Moon Nails Supply (based in Mexico)...just a Facebook page and ordering is done through pm. I found the page to be disorganized, and sent a pm with questions. I was really surprised when a response came within hours with a pricing guide. A couple of days later, I placed my order for a few plates, 22 (16ml) bottles from their Facebook cover page page and the (16ml) Sexy Metals Collection
Shortly after, I received a pm with a Paypal total (with and without the 6% goods and service fee). When payment was made, I received another pm stating that my order was being put together (Tuesday), and another another pm stating my order was going out today (Thursday).
Really customer service!
I'll update on shipping time.

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